Co-Managed IT Services

Co-Managed IT Support | Flexible IT Support | Infrastructure Management

Partner with Solace IT Solutions for flexible, expert-driven Co-Managed IT Support. Enhance your internal IT capabilities with remote and onsite support, cybersecurity, and Microsoft 365 management. Serving small to mid-sized businesses in Kernersville, Greensboro, Winston-Salem and across North Carolina.

Empower Your IT Team with Co-Managed Support

Remote & Onsite Support
  • Help Desk (7am–7pm EST)
  • Scheduled onsite visits
  • Escalation support for critical issues
Cybersecurity & Compliance
  • Solace Secure 365 (Essentials, Preferred, Premium tiers)
  • Dark web monitoring
  • Multifactor authentication (DUO)
  • HIPAA, GDPR, NIST CSF, CMMC compliance
Microsoft 365 Support
  • Tenant setup and migration
  • License consultation
  • SharePoint, Teams, and Email support
Access to Industry Software
  • Access to specialized software 
  • Access to specialized cybersecurity tools
  • Instruction on proper use of software
Interim IT Coverage During Staff Changes
  • Maintain uninterrupted IT operations
  • experienced professionals who understand your environment
  • Tailored coverage to match your staffing needs

"At Solace, our strength lies in collaboration... with our team or yours."

Our team embodies a collaborative spirit and delivers technical precision through co-managed IT services—always committed to providing tailored, client-first solutions.
- Josh Sammons
COO
Co-Managed IT Support Client
Enhancing IT Efficiency Through Co-Management

Co-Managed IT is a hybrid support model where Solace IT Solutions works alongside your internal IT staff. You retain control while gaining access to our certified engineers, advanced tools, and strategic guidance.

Scalable Support for Growing Teams

Access to Specialized Expertise

Shared Responsibility and Workload

Interim IT Coverage During Staff Changes

Ready to strengthen your IT Team without the overhead?

Let's Talk
Got any questions?

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Have More Questions?

Unlike fully outsourced IT, co-managed services allow your internal team to retain control while receiving expert support and access to advanced tools.

We offer predictable monthly pricing based on your environment size and service scope—no surprise costs or hidden fees.

Yes! We provide interim support when internal IT staff are being replaced, onboarded, or are temporarily unavailable.

Absolutely. Whether you're growing your team, adding new locations, or expanding infrastructure, our services scale with your needs.