Garner Foods and Solace IT Solutions

W. Garner Food Company, famous for their Texas Pete hot sauce, knew they needed to make changes necessary to further enable end-user productivity while saving time and money over the long term.resulting partnership took elements of the existing process performed by their on-site IT staff and combined it with Micro The tech-savvy management of the privately-held company in Winston-Salem, North Carolina turned to Microsoft Business Partner Solace IT Solutions to find the answers.  The resulting partnership took elements of the existing process and combined it with Microsoft’s new 365 Business platform to create a  management solution that both simplifies and streamlines the end-user experience as well as the daily management tasks performed by their staff.


From its humble beginnings in a family-owned barbecue restaurant in 1929, the T.W. Garner Food Company has evolved into makers of a full line of sauces and salsas sold at markets and restaurants nationwide. Their most famous brand, Texas Pete, is now the number three brand of hot sauce in the United States.
The family-owned company takes pride in the quality of their products and their storied history. Despite their proud history, techology advancement plays a significant role in automated production as well as in the corporate environment. The value placed on technology is a way T. W. Garner Food Company looks to propel their brand forward.


As soon as Solace IT Solutions began discussing technology needs and concerns with the management of T.W. Garner, the new Microsoft 365 Business platform was clearly a natural resolution. A portion of Garner’s computers were using Office 365 but most were still on an Office 2013 enterprise agreement without software assurance. User systems had a mix of Windows 7 and Windows 10 operating systems, and a new PC deployment typically took an entire day to complete.
Additionally, lack of a solution for data loss prevention and centralized patch management left Garner at great risk. The continually expanding use of mobile devices further pressed the need for a management solution that would simplify and and streamline technology implementation.


  • Mix of OS and application versions
  • No centralized patch management
  • No data loss prevention
  • Time consuming user setups

Cloud Solutions Used

  • Azure AD
  • Office 365 Business Premium
  • Intune
  • Enterprise Mobility + Security
  • Windows 10 Business

Result Highlights

  • Single management portal
  • Notable decrease in user setup time
  • Data loss prevention
  • Mobile device management
    Collaboration services in use


Solace used the features of Microsft 365 Business to consolidate end-user licensing, centralize user management, and reduce risk. Using Microsoft 365 Business, a single login makes it possible for IT professionals to complete user setups with operating systems and applications, schedule and apply system policies, manage mobile devices, control security and manage data loss prevention.


Garner reports that use of Microsoft 365 for Business has cut the time it takes to set up a new PC user in half, saving Garner both time and money.  One portal allows their IT staff to manage all aspects of Office 365, Intune, multiple group policies, antivirus, Windows operating system deployment, mobile device management, and data loss prevention.  Collaboration is also made easier with use of Skype for Business, Microsoft Teams, and Office Business Premium’s ability to co-author documents.  Additionally, Garner is also able to save on licensing costs, as the cost per user of the Microsoft 365 Business product is cheaper than the previously available products individually.