Privacy Policy

Privacy Policy
Last Updated: October 20, 2025
Solace IT Solutions, Inc. (“we,” “us,” or “our”) operates the website [solaceits.com] (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services.

1. Information We Collect
   We collect the following types of personal data:
   – Contact Information: Name, email address, phone number, company name, job title.
   – Form Submissions: Support requests, campaign sign-ups, and other inquiries.
   – Usage Data: IP address, browser type, device identifiers, pages visited, time spent, and referral URLs.
   – Tracking Technologies: We use cookies, pixels (including Meta Pixel), and Google Analytics to monitor site usage and improve performance.
2. How We Use Your Information
   We use your data to:
   – Provide and maintain our services.
   – Respond to inquiries and support requests.
   – Send marketing communications (with opt-out options).
   – Analyze site traffic and user behavior.
   – Improve website functionality and user experience.
3. Sharing Your Information
   We may share your data with:
   – Service Providers: Including Google Analytics and marketing platforms.
   – Legal Authorities: If required by law or to protect our rights.
   – We do not sell your personal data.
4. Your Rights
   Depending on your location, you may have rights to:
   – Access, correct, or delete your personal data.
   – Opt out of marketing communications.
   – Withdraw consent for data processing.
5. Data Security
   We implement appropriate technical and organizational measures to protect your data.
6. Changes to This Policy
   We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.