Terms of Use

Terms of Use
Effective Date: October 20, 2025
Welcome to the website of Solace IT Solutions, Inc. (“Solace,” “we,” “us,” or “our”). By accessing or using our website [https://solaceits.com], you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms
   By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use and our Privacy and Cookie Policies.
2. Use of Website
   You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
   – Use the website in any way that violates applicable laws or regulations.
   – Attempt to gain unauthorized access to any part of the website or its systems.
   – Upload or transmit any malicious code or harmful content.
3. User-Submitted Information
   Our website includes forms that allow users to submit personal information for support and marketing campaigns. By submitting information, you grant Solace permission to use it in accordance with our Privacy Policy.
4. Tracking Technologies
   We use tracking technologies including:
   – Meta Pixel: To monitor visitor behavior and campaign effectiveness.
   – Google Analytics: To analyze website traffic and improve user experience.
   You can manage your preferences via our Cookie Policy.
5. Intellectual Property
   All content on this website—including text, graphics, logos, and software—is the property of Solace IT Solutions or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
6. Disclaimers
   This website is provided “as is” without warranties of any kind. We do not guarantee that the website will be error-free or uninterrupted. Solace disclaims all liability for any damages arising from your use of the website.
7. Limitation of Liability
   To the maximum extent permitted by law, Solace shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website.
8. Termination
   We reserve the right to suspend or terminate your access to the website at our discretion, without notice, for conduct that violates these Terms or is harmful to other users or Solace.
9. Governing Law
   These Terms are governed by the laws of the State of North Carolina, United States. Any disputes shall be resolved in the courts located in Forsyth County, NC.
10. Changes to Terms
    We may update these Terms from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.