Proactive Monitoring
Proactive Managed IT, Cloud Services & Cybersecurity
Simplify your technology with end-to-end Managed IT management, secure cloud solutions, and quick response support designed for growing businesses.
10+
Years Serving the Triad
10000+
Project Hours
15+
Microsoft Certifications
Client-Focused IT That Works for You
At Solace IT Solutions, we help small and mid-sized businesses stay secure, connected, and productive—no matter what comes your way. From ransomware threats to server crashes, our team delivers proactive IT support, cybersecurity protection, and disaster recovery planning that keeps your operations running smoothly. Headquartered in the heart of North Carolina’s Triad—Greensboro, Winston-Salem, and High Point—we’ve built a reputation for excellence that now extends nationwide. Proudly serving businesses across North Carolina—including Charlotte, Raleigh, Concord, and the greater Triad area—with expert IT solutions and managed services.
Comprehensive IT Support
Managed IT Solutions
Business IT Services
Real Time Patching
Remote and Onsite Support
Device & License Management
Ticket Resolution – measured in minutes not days
Managed IT
Backup and Restore
Business Continuity
Server, Endpoint, M365 data protection
Recovery Time Objectives Tuned to Your Business
Routine restore testing and documentation
Cybersecurity training and phishing simulations
SaaS backups for Microsoft 365 Premium accounts
Advanced IT Security
Cybersecurity
Managed EDR and Next-Gen AV
Business continuity services
Multifactor Authentication, Conditional Access, and Zero Trust Policies
Email Security and Phishing Defense
Cybersecurity Training
Dark Web Monitoring
Microsoft Solutions
Microsoft 365 & Cloud Services
Microsoft 365 and Azure Migrations
Identity & Access Control
Teams, SharePoint, OneDrive Governance
Cost Visibility and Optimization
Project Services
IT Projects and Initiatives
Cloud and Microsoft 365 Migrations
Infrastructure Upgrades
Network and Cloud Architecture
Security and Compliance
VOIP Implementation
Compliance as a Service
Advanced Security and Compliance
Layered Defense
SOC as a Service
Compliance Assistance
Continuous Monitoring
Policy and Training
Dark Web Monitoring
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Why Businesses Choose Solace IT Solutions
We simplify business technology through innovative solutions and extraordinary support. With more than 180 years of combined experience, our certified engineers deliver end-to-end expertise—from desktops to cloud infrastructure—tailored to your business needs. We’re proud to be a trusted Microsoft Solutions Partner, offering a full suite of managed services backed by industry certifications and a reputation for going the extra mile. Whether you're in the Triad or anywhere across the country, Solace is your trusted partner in success—offering managed IT support and tailored solutions that empower businesses to grow, connect, and thrive.
Fast Reliable Support
Quick response times, no ticket limbo.
Proactive Monitoring and Reduced Downtime
Detect and resolve issues before they escalate with Managed IT
Customized Solutions
Solutions that promote efficient and continued growth for YOUR business.
Access to Specialized Expertise
Collaborate with Microsoft Certfied engineers to shape and deploy new technologies for small and medium-sized businesses
Flexible, Scalable Services
Quick adaption to business changes without disruption.
Predictable Budget
Subscription-based model that reduces the need for large capital expenditures on IT infrastructure and staffing.
Our Trusted Technology Partners
Our partnerships include industry leaders such as Microsoft, Datto, RocketCyber, KnowBe4, and more—each selected for their proven reliability and alignment with our mission.
What Our Clients Say
EXCELLENT
Based on 41 reviews
Posted on Google
Paul CalZac T. at Solace IT Solutions provided me outstanding IT support on a complex issue that involved a number of steps. The problem involved new hardware, new drivers, and remote access. Zac resolved the issue quickly and completely, as he has done on numerous occasions before. The team at Solace IT Solutions is great--excellent, prompt, professional, and courteous service every time. The Solace IT team ensures a problem is resolved completely before closing any ticket. Thank you again for your excellent service.Posted on GoogleL ZiglarMegan, at Solace IT Solutions is the best! She is always friendly and easy to talk to about any IT issues that arise. Always ready to find a solution to any problem that we are having.Posted on GoogleM WSolace provides fantastic customer service. In person and remote assistance are always on point. We greatly appreciate their quick response time and extensive IT knowledge!Posted on GoogleJI-YON HUHGreat Team Work! Thank you Megan, Brandon and Solace IT Solutins!Posted on GoogleBradley Ball ArchitectureWe have been using Solace for several years now and, their service and support has been excellent. Their IT Specialist are usually able to fix any of our issues with one call in a timely manner. They also handle our server and computer integration for the business. I highly recommend them!Posted on GoogleJamie BrownAlways a good experience with Solace. Quick responses and fixes the issues in a timely manner.Posted on GoogleMelanie SaramahaSteve Taylor at Solace is always immediately on top of an issue you may encounter. All of the staff at Solace are like this. They are fantastic.Posted on GoogleAmy HawkSolace IT Solutions is a great asset to our firms administration, as they are always quick to respond to any issues and get issues resolved in a timely manner. Jody Corn is top-notch when it comes to answering any questions and concerns we have with our computer system. I highly recommend anyone with the need for great service to contact Solace.Posted on GooglePenny RussMegan is always responsive and helpful.Posted on GoogleJacqueline Carpo-HarmonI wanted to share my experience with Solace IT. They take care of our company IT needs. The entire team is amazing at what they do. Zac provided excellent support when there was an issue concerning my computer. He was very knowledgeable friendly and response time was very fast. He gets five gold stars from me! Jacqueline Carpo-Harmon CRL Clemmons NCVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Got any questions?
We've got answers.
Have More Questions?
What are Managed IT Services?
Managed IT Services are comprehensive technology solutions provided by Solace IT Solutions to proactively manage, monitor, and support your business’s IT infrastructure. This includes network management, cybersecurity, help desk support, cloud services, and more.
What services does Solace IT Solutions offer?
Solace IT Solutions provides comprehensive managed IT services including endpoint management, remote desktop support, Microsoft 365 licensing and migration, cybersecurity protection, and onsite support within a 25-mile radius of Kernersville, NC.
Is Solace a Microsoft Partner?
Yes, Solace IT Solutions is a certified Microsoft Partner. We specialize in Microsoft 365 deployments, licensing, and support, helping businesses leverage cloud productivity tools securely and efficiently.
Can Solace work with my internal IT team?
Absolutely. We offer flexible support models that complement your internal IT team. Whether you need full outsourcing or supplemental expertise, we tailor our services to fit your business needs
What kind of experience can I expect working with Solace?
Expect a partnership—not just a provider. We’re responsive, transparent, and easy to work with. From day one, our team is focused on making your IT experience smooth, stress-free, and aligned with your business goals.