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Solace IT Solutions Can Be Your IT Department.

Solace IT Solutions’ IT Consulting provides technology strategies and IT staff who will increase your productivity by lessening IT problems. Solace IT Solutions can be your IT department, or we can support your own IT department and leadership team as virtual CIOs, technology consultants, and project leaders. In IT Consulting, Solace IT Solutions partners with trusted, reliable local businesses to spur their growth through simplifying IT. Our team of technology consultants learns all about your business’s technology needs, so we can select the right technology to fill your IT needs today. We plan your growth by projecting your needs tomorrow. Our complete, positive customer support means you’ll enjoy working with us.

IT Support Center
Solace can become your IT department. Our network engineers have more than 75 years’ combined experience, and they solve easy and complex problems. Whether you have a mission-critical problem or just an annoying ongoing issue, we can help. We will work without breaking the bank. Put our team to work for you.

Help Desk
Solace IT Solution’s Help Desk is a rapid response team who solve technology problems. You can hire our help desk either full- or part-time. Solace provides a logical ticketing system that eliminates annoying issues that eat up your day. Our Help Desk enables your in-house IT staff support to handle bigger issues or implement new technology. 

IT Infrastructure
Proper hardware, including computers, servers, and devices can drastically impact the speed, security, and reliability of your network. We help you make the best software choices and architect your communication options. Solace can assist you in selecting the best equipment for your IT infrastructure. 

Technology Planning
Solace helps you plan the technology that grows for your future. Using our years of experience, we prepare a master plan for your company to make sure the technology you need will work with your current hardware and software programs so you are current with policies and regulations. 

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WHAT PEOPLE
ARE SAYING
ABOUT US

“We engaged with Solace IT to help migrate emails from a few different sources and consolidate everything on the Microsoft Exchange platform. They were very helpful every step of the way and were able to transition everything smoothly with no data loss or issue. The team was helpful and responsive and certainly took their time in helping to explain the steps and the resulting set up. I would highly recommend their services to anyone looking for a good Microsoft partner for your IT project!”

Tim D.

“Great people and great service!”

Chris B.

“Wonderful IT service provider. Extremely knowledgeable and friendly staff. Solace IT is willing to help you with your company's IT needs to do as little or as much as you need. They can handle anything from help desk to fully managed IT services. They are a fantastic Microsoft Office 365 partner and can also help with Microsoft Software Assurance licensing. ”

Bradley E.

“Having been long dissatisfied with our previous IT support consulting company, we were merely biding our time til the end of the contract period. Mid-March 2020, we realized very quickly that we were going to sink without responsive IT support. We decided to absorb the extra costs of two IT contracts and engaged Solace ITS to help. I cannot even begin to tell you how quickly & competently the entire staff at Solace handled our conversion to their support structure. And we even doubled our computer count from 25 to 45. The entire staff was so accommodating, efficient and helpful. Our transition was seamless, even in the midst of the onset of the COVID-19 pandemic crisis. Now our staff is working from home with working computers with reliable remote access! With such a wonderful experience, it’s difficult to identify a “best” but one of my favorite parts is that I am now almost free of any IT day-to-day trouble shooting and Solace is handling all of the IT, computer and remote access issues. With complete confidence, I can now say, when asked for IT help, “You need to contact Solace for that.” And I know it will be addressed fully and quickly.”

Saja M.
Greensboro, NC

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