Managed IT | Burlington, NC
Proudly serving Burlington
Solace IT Solutions is your trusted local managed IT provider company in the Burlington, NC area. When you partner with us, you will get more than a vendor. You will get a partner that understands your business and will provide your company with a wide variety of managed IT support services and solutions that meet your unique needs. Contact us today!
What are key reasons to partner with an MSP?
Freedom to focus on your business
The primary benefit for small to medium-sized business owners like you is removing the burden of managing technology. You can then focus on what you know best and develop strategies for growing and running your business. By not worrying about technical issues, you and your employees can focus on the important things, such as innovation and efficiency.
Access to a variety of technical expertise
Your IT staff are talented and dedicated employees, but the growing range of skills required to manage all the hardware and software your business needs to operate is simply too wide to adequately maintain. By leveraging an MSP, you gain access to a vast array of technical experience with a single phone call. This has the dual benefit of giving your business the world-class support it needs while freeing up your technical staff to focus on their areas of expertise.
Access to a variety of technical expertise
Your IT staff are talented and dedicated employees, but the growing range of skills required to manage all the hardware and software your business needs to operate is simply too wide to adequately maintain. By leveraging an MSP, you gain access to a vast array of technical experience with a single phone call. This has the dual benefit of giving your business the world-class support it needs while freeing up your technical staff to focus on their areas of expertise.
Predictable (and lower) costs
Who are we kidding? You want to know what this will cost. Surprisingly enough, partnering with us can be quite cost-effective, running approximately the same as a single systems administrator salary. Whether you are paying block-time, flat-rate, or time and materials, we offer predictable costs for expert help. If you choose to purchase services in addition to, or other than, engineering talent, such as many of the services listed below, your billing will be clearly explained in advance so you will know what you can expect to pay each billing cycle.
Improved vendor management
This item also vastly benefits the three prior items. As a value-added reseller (VAR), we can manage all your technology-related purchases for you, including but not limited to inventory management, warranty services and, most importantly, help in selecting the appropriate solution. Solace IT Solutions can offer bundled software and hardware as a single solution, relieving the strain of maintaining multiple contacts and relationships and saving you time and money.
Support when you need it
We get it; technology never sleeps, but you and your team do. Our services come with peace of mind because our service-level agreements (SLA) provide continuous support for our products. This is just a glance at the many reasons your business would benefit by partnering with us. Now let us look at some services that are perfect candidates to move from in-house to managed.
If you are still hosting your own email servers, this is the most recommended service to take advantage of. Gone are the headaches of hardware upgrades, patching, provisioning, and chasing down blacklists. Let us manage your organization's email while you enjoy greater productivity.
Projects
If your company has upcoming server upgrades, is considering purchasing new hardware, is planning to move offices or has any of a wide variety of technical projects on the horizon, now is the perfect time to begin a relationship with an MSP. Our technical project managers can lighten the load of scaling your business.
Network communications
One of the more popular services we offer is complete network communication support. Our engineers are ready to assist with installing, configuring, upgrading and maintaining your network equipment, including firewalls, wireless infrastructure, switches, routers and VoIP phones, as well as providing new users. This ensures your business is secure, compliant and, most importantly, operates efficiently with no downtime.
Backup and disaster recovery
Systems crash, offices flood and unfortunately ransomware is spreading. One of the most important and sought-after solutions offered by a managed IT services and support provider like Solace IT Solutions is data backup and recovery. Whether that is full backups of all workstations and servers or just a few key systems, you will sleep better at night knowing your data is safe. We can also help you develop a disaster recovery plan that keeps your business operating should the unthinkable occur.
Cybersecurity
As previously mentioned, ransomware is spreading. Data breaches are in the news every day. Email phishing campaigns can be relentless. If your organization's security is keeping you up at night, it is time to engage the professionals. The last thing you want is the dreaded phone call informing you that your customers' data has been exposed, or worse, stolen. Cybersecurity is far too complex and important to fall on the shoulders of your IT team. As a top IT managed services and support provider, Solace IT Solutions has trained professionals available to help educate your employees and implement the appropriate security in your environment.
System monitoring and patching
As your business grows, it can be difficult to keep all the organization's systems properly patched and secured. Our experts can monitor your system's health, uptime, and patch level remotely and act when needed. This will keep your computers and servers healthy and running efficiently.
Compliance
If your company has regulatory or compliance requirements that must be met, it can be daunting to go it alone. Let our experts help you achieve and sustain the best system configurations and documentation for your specific situation.
As you can see, an IT managed services and support provider offers you a vast array of products, solutions and expertise that can help your company from day one of our partnership. Solace IT Solutions is your exceptional IT managed services provider in Burlington, NC, and we are standing by to assist you in any way we can. Reach out to us today.